How To Create A Chatbot For A Website Or Facebook Page
By adopting bots, small and large enterprises reduce costs by handling routine queries and calls, thus replacing the number of staff needed for such tasks. They’re also able to connect with a larger audience, which means even more engagement with customers. Finally, they provide better service 24/7 without taking breaks, and respond instantly with reliable accuracy. This isn’t to mean that the human element is completely replaced, though. There are always agents available to handle complex issues that bots aren’t trained to answer....