Rarely, however, the Avast Antivirus UI can fail to load in Windows 10. You may instead see an error message labeled “UI failed to load.” Or, you may also see other errors such as “Sorry, our screen didn’t load” and “Well, this is embarrassing.” The error might feature a Restart Services option, but selecting that often does nothing. The Avast UI generally experiences loading issues due to conflicts with Windows 10’s Remote Desktop Services. In most cases, reconfiguring the functionality should allow the user interface to load correctly. If not, you must resort to updating, repairing, or reinstalling the Avast installation.
1. Restart Remote Desktop Services
1. Restart Remote Desktop Services
Avast Antivirus requires Remote Desktop Services to function in Windows 10. If the Avast UI fails to show up, you must change the way Remote Desktop Services functions by default.
2. Restart Avast Antivirus Service
2. Restart Avast Antivirus Service
Avast also uses a dedicated background service to manage how the antivirus utility and its Core Shields function on your computer. By default, the Avast installer sets the service to start and run automatically. But you must double-check and make any changes to match what you see in the steps below.
3. Update or Repair Avast
3. Update or Repair Avast
If the fixes above failed to fix the Avast UI, you should update or repair Avast Antivirus. That should take care of any known bugs or corrupted files behind the issue.
4. Remove and Reinstall Avast
4. Remove and Reinstall Avast
If updating or repairing Avast Antivirus didn’t help, you must reinstall it on your computer to fix underlying issues that cause the UI to crash. Before you do that, however, you must remove all traces of the program. The Avast Uninstall Utility should help you do that. Tip: For alternative ways to remove Avast Antivirus completely, check this guide about uninstalling Avast Antivirus in Windows 10.
5. Update Windows 10
5. Update Windows 10
If the Avast Antivirus UI continues to fail, you must update Windows 10 to its latest version. That could end up fixing any system-related issues preventing the program from loading on your computer. Even if Avast works properly, it’s a good idea to patch out security-related vulnerabilities and loopholes by keeping Windows 10 up-to-date.
Protect Your Computer
Protect Your Computer
The fixes above should’ve helped you load the Avast UI correctly. If you keep running into issues while using the antivirus utility, consider switching to a different solution. Stability issues aside, Avast doesn’t have a stellar track record at preserving user privacy either. That’s another reason why you may want to look for protection elsewhere.
