When you start using the YNAB service, you’ll need to set up your bank account information so YNAB can display your current available cash and incoming funds. Most of the time this works great, but sometimes you may find that YNAB is not syncing with your bank accounts anymore.

Why YNAB Is Not Syncing

Why YNAB Is Not Syncing

Why YNAB Is Not Syncing

There could be several reasons why YNAB might have lost its connection with one of your bank accounts. You’ll know there could be an issue when you see a wrench icon to the right of your bank account rather than a checkmark. If you see this next to one of your accounts, select the icon to see a message from YNAB about the problem. This message is usually pretty generic and won’t specifically say that the connection is lost. Instead, it will just say that YNAB thinks it’s still connected to your account, but the last sync attempt failed. The majority of the time, the connection is lost due to several factors.

You recently changed your account login credentials.Your bank changed its website address.Your bank changed its login security.

Regardless of the reason, you can try a few things in YNAB to resolve this problem.

Unlink and Link the Bank Account

Unlink and Link the Bank Account

The first thing to try and the easiest fix is simply to unlink and then relink the account. This usually works if your credentials (your ID and password) haven’t changed, but YNAB just lost the connection with your bank for some other reason. To do this:

Remove and Add the Bank Account

Remove and Add the Bank Account

Remove and Add the Bank Account

The next day, if you still see the wrench icon to the right of the same bank account, then the cause of the connection issue may be more serious. This is likely to be the case when account credentials or the bank website itself has changed significantly. To fix this issue, you’ll need to fully delete the bank account and re-add it to your YNAB account. To do this: