If you keep experiencing the “dxgmms2.sys” BSOD error repeatedly while playing games or streaming video on your Windows 10 PC, the list of troubleshooting methods below should help you fix that.
Update Graphics Card Drivers
Update Graphics Card Drivers
In most cases, the “dxgmms2.sys” BSOD stems from outdated video drivers, so it’s a good idea to kick things off by updating them. You can obtain an up-to-date copy of the drivers with a brief search on graphics card manufacturer websites such as NVIDIA, AMD, and Intel. Suppose you don’t know the specific make and model of your graphics card. In that case, you can rely on auto-detect tools such as NVIDIA Smart Scan, AMD Driver Auto-detect, and Intel Driver & Support Assistant to download drivers automatically. You can also use a dedicated driver updater tool to help you with that.
Update Windows 10
Update Windows 10
Outdated versions of Windows 10 can also result in the “dxgmms2.sys” BSOD. If you’ve repeatedly put off installing operating system updates on your computer, you must apply them immediately. That should eliminate any known bugs and issues while simultaneously updating obsolete DirectX components.
Roll Back Graphics Card Drivers
Roll Back Graphics Card Drivers
If you started encountering the “dxgmms2.sys” error right after updating your graphics drivers in Windows 10, you must roll them back.
Reinstall Graphics Card Drivers
Reinstall Graphics Card Drivers
If the “dxgmms2.sys” BSOD error persists, you must reinstall the graphics card drivers on your computer.
Update Game, Browser, or Streaming Client
Update Game, Browser, or Streaming Client
Is there a specific video game, web browser, or streaming client that triggers the “dxgmms2.sys” error on your computer? Update the application to its latest version and check if that helps.
Repair Corrupted Files and Drive Errors
Repair Corrupted Files and Drive Errors
Windows 10 features several command-line tools that you can run off an elevated Windows PowerShell console to check for and resolve issues with corrupted files and drive errors. You should run them in the order that they appear below. However, they may take a significant amount of time (around an hour or more) to complete.
Run System File Checker (SFC)
Run Deployment Image Servicing and Management (DISM) Tool
Run Check Disk Utility (CHKDSK)
Perform System Restore
Perform System Restore
Have you taken the time to set up System Restore in Windows 10? If so, you probably have a restore point from a time when your PC was working correctly. Try using it to restore the operating system to an earlier state.
Uninstall Windows Update
Uninstall Windows Update
New Windows 10 updates improve the stability of the operating system, but some can also end up breaking things. If a recent Windows update caused the “dxgmms2.sys” BSOD error to show up, you should remove it. You must not uninstall any security updates, however.
Run Memory Diagnostics
Run Memory Diagnostics
Faulty memory is another cause of the “dxgmms2.sys” BSOD. You can check for memory-related issues using Windows 10’s built-in Windows Memory Diagnostics tool.
Reset Windows 10
Reset Windows 10
If none of the fixes above worked (or if there’s nothing wrong with the memory on your computer), then you must reset Windows 10 to factory defaults. That should get rid of any underlying issues behind the “dxgmms2.sys” BSOD error. You can choose to keep or remove personal files during the reset procedure.
DXGMMS2.SYS BSOD Error Fixed
DXGMMS2.SYS BSOD Error Fixed
You likely ended up fixing the “dxgmms2.sys” BSOD straight off the bat by updating the graphics card drivers on your computer. If not, the rest of the pointers above should’ve helped you resolve it. But here’s what you must do if you continue to run into the error. The “dxgmms2.sys” BSOD typically shows up alongside the “System Thread Exception Not Handled,” “Kmode Exception Not Handled,” and “System Service Exception” stop codes. We’ve covered them separately, so dig into those posts and carry out any additional suggestions and fixes that you find.
